About Your Visit.
Here are some things to expect when you come to see us. We don't expect you to know the exact size of your child's foot so we do it for you! Every brand and every shoe fits different so we will bring out several options to find the perfect fit!
The fitting process
We keep record cards for all of the kiddos that come in to see us. This allows us to keep track of the shoes and sizes we have previously fit them in. If you ever have a question about something you've bought in the past, we will have record of it. We also keep information that might be helpful for the next associate who works with you.
Weekends and after school tend to be the busiest times. We have a few procedures in place to ensure your visit goes as quickly and smoothly as possible.
- We keep numbers by our door. If you notice it is busy, please take one.
- We provide every customer with the same amount of attention and will spend as much time with you as you need. We will be with you as quickly as we can.
- If you have a question that does not require a personal fitting or would like to see a specific shoe in a specific size, we will be more than happy to get that taken care of without needing a number.